Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
No refunds, only exchange for another size or product
Late or missing exchange
There is often some processing time before an exchange is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Only regular priced items may be refunded, unfortunately sale items cannot be exchanged.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: vesqmojo, 5 Passage des bons plants, Maison au palmier, 93100 Montreuil, France.
To return your product, you should mail your product to: vesqmojo, 5 Passage des bons plants, Maison au palmier, 93100 Montreuil, France
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.